Welcome to the RHF Accessibility Certification (RHFAC) Registry Help Centre! Whether you’re looking for support to update your information, create a new site, order a certification label, or more, we’re here to help. The resources below will support you on your journey towards improved accessibility for people of all ages and abilities.
The following documents will provide you with detailed guidance on the RHFAC program and the RHFAC Registry:
Client User Guide
This guide provides step-by-step instructions for clients on how to create an organization account, add new users, register a site, and navigate the RHFAC Rating Survey.
RHFAC Professional User Guide
This guide is designed for RHFAC Professionals and explains user account creation, using the interactive RHFAC Rating Survey, submitting ratings for adjudication and entering data in the RHFAC Rating Survey
Guide to Certification
This document provides an overview of the certification process, including how to download the Letter of Certification, list ratings publicly, and order labels for certified sites
Frequently asked questions about RHFAC
This Q&A answers the most asked questions about the RHFAC program.
User Guide Videos
Below you will find more information on how to make your first steps on the registry:
Creating an Organization
Creating a Site
Adding a User to an Existing Organization
Additional Support
If you can’t find the answer to your question about the online RHFAC Registry, please contact us at registry@rickhansen.com and we'll get back to you shortly.